Emergency: Medical Conditions

Do not second guess.  Always call

Emergency Hotline – 777 (from Internal IP Phone) or 04-3601 777 (from Mobile phone)

Recognizing an Emergency

Real-life emergencies may not be obvious at first sight. Below are few signs and symptoms that may indicate the occurrence of a medical emergency:

  1. A person in an unusual location or body position, such as lying on the ground.
  2. A person making strange sounds, movements, or gestures
  3. A medical alert bracelet or necklace
  4. A vehicle or piece of equipment in an unusual orientation or location
  5. Damage to or a change in the environment
  6. An odd gathering or small crowd of people
  7. A person trying to flag you down or get your attention.

Deciding to Help

Deciding to help those in need is a choice. The choice is made easier when one is trained (with proof of training) and understands the risks and precautions to be followed when getting involved.

The basic step in helping anyone in need of medical attention is to call for trained people in the vicinity and activate the Emergency Plan

Priority of Emergency Medical Care

STEP

PROMPT

ACTION

1

Safety

  • Ensure your own safety first and then of the bystanders.
  • Stop short of approach and evaluate the incident scene.
  • If scene is not safe or you are unsure do not approach and call Emergency Hotline 777 (from Internal IP Phone) or 04- 3601 777 (from Mobile Phone) – for incident within TECOM Zone only.

2

Responsiveness

  • As you approach the ill/injured person assess responsiveness
  • Shout ‘Are you OK’?
  • Tap on the shoulder and introduce yourself.
  • If there is no response, no movement or sound, then it is a life threatening and emergency situation

3

Activate:

  • Call Emergency Hotline 777 (from Internal IP Phone) or 04- 3601 777 (from Mobile Phone) for incident within TECOM Zone in case you have not already done so.
  • Call Dubai Police Ambulance 999 if incident is outside the TECOM Zone
  • See Emergency Plan template

Only if you are trained /certified as a First Aid provider, you may follow through as below (Instructions below serve as a reminder)

4

Airway

  • Do Not Move injured person if you suspect head, neck or back injury unless life threatening situation exists.
  • Protecting the Spine with one hand on the forehead, do the Head-Tilt, Chin-Lift manoeuvre to establish an open airway.
  • Maintain an open airway all the time.

5

Breathing

  • Look   – at the chest for rise and fall
  • Listen – for exhalation /inhalation
  • Feel    – exhalation on your cheek

Note:

  • If breathing is present, maintain and monitor the airway and breathing and place patient in recovery position as per your training – if you can and it is safe.
  • If breathing is absent, inadequate or you are in doubt
  • Give two full slow breaths.

6

Circulation

  • 30 chest compressions if you have given two breaths.

7

Ongoing Assessment

Continue 2:30 breaths and compression ratio until

  • another trained good Samaritan takes over or
  • paramedics arrive and take over
  • you are totally exhausted and cannot continue anymore

Abdominal Thrust for Choking Person

STEP

PROMPT

ACTION

1

Safety

  • Ensure your own safety first and then of the bystanders.
  • Stop short of approach and evaluate the incident scene.
  • If scene is not safe or you are unsure, do not approach and call Emergency Hotline 777 (from Internal IP Phone) or 04- 3601 777 (from Mobile Phone) – for incident within TECOM Zone only.

2

Responsiveness

  • Get the persons attention and ask “Are you chocking?”
  • If he/she can speak or cough, stay close and do not interfere.
  • If he/she nods ’yes’ and remains silent
  • Stand behind the person
  • Wrap arms around the waist, just above the navel.
  • Clasp your hands together with a double fist – thumb facing the navel and other hand clasping the fist.
  • Quickly thrust inward and upward.
  • Each thrust should be distinct and given with the intent of forcing the object out.
  • Repeat thrusts until patient can breathe normally or becomes unresponsive.
  • If chocking person becomes unconscious and falls down, do chest compression.
  • For pregnant or obese chocking person do chest thrusts.

3

Activate:

  • Call Emergency Hotline 777 (from Internal IP Phone) or 04- 3601 777 (from Mobile Phone) for incident within TECOM Zone in case you have not already done so.
  • Call Dubai Police Ambulance 999 if incident is outside the TECOM Zone
  • See Emergency Plan template
  • Post-Emergency Medical Evaluation
    • Abdominal and chest thrusts can cause internal injury. Anyone treated with thrusts should be evaluated by medical professional.

Specific First Aid Topics

There are various web sites from which you can get more information related to specific first aid topics such as: www.mymedicfirstaid.com